RAPS Hospitality & Allied Services
, The following types of operations are generally considered part of the commercial segment:
Quick-service (limited-service or fast food) restaurants, Food courts, Cafeterias, Buffets, On-premises caterers, Off-premises caterers, Vending-machine companies, Ice cream parlors and stands, Contract foodservice companies, which typically operate in plants, office buildings, day care facilities, assisted care facilities, senior care facilities, schools, recreation centers, hospitals, and sports centers
The following types of operations are generally considered part of the noncommercial division of the hospitality industry:
The food service industry Contract catering and employee feeding i.e. Public sector and welfare catering This type of catering is non-profit for the provider, although a public organisation may subparts of the operation to a private for-profit company.
Education Schools, colleges and universities require food for staff and students. Facilities may differ depending on the size and age of the students. Many schools offer hot meals and new regulations set standards of food quality and nutrition: Much larger universities may offer a range of catering facilities,providing a range of options for the diverse student population.
Employee-feeding operations, Public and parochial elementaryand secondary-school food services, College and university dormitories and food services, Hospitals, Self-operated community centers, such as senior centers and day care centers, Public institutions, such as the food services in some government facilities Catered (serviced) accommodation Serviced accommodation generally involves the provision of a number of services, Including: food, laundry, guest services, room service, housekeeping, leisure facilities, concierge and AV services for conferences and meetings.? Hotels? Guesthouses? Bed and breakfasts (B&Bs) ?Farmhouses The hospitality sector includes' all businesses that provide food, beverages, and/or accommodation services. This includes: restaurants,, pubs, bars and clubs; hotels; contract catering; hospitality services' Hotels and catering The food service industry Contract catering and employee feeding The sectors that normally require 'contract catering' include: ? Business and industry ? Education ? The military ? Healthcare ? Prisons ? Transportation An organisation (client) signs a 'contract' with a catering company for a set period of time, to provide a set number of meals within that organisation. Many different organisations have varying needs for their 'in-house' catering therefore a number of contracts are available
The food service industry Contract catering and employee feeding
Executive lease The contract catering company provides an executive who directs the catering operation, overseeing the catering staff, which is provided by the client (in-house).The executive guides and advises the 'in-house' staff in the provision of catering within the company. Management The catering firm provides all the catering for the company (client), including 'onsite' staff, but facilities and equipment are provided 'in-house' by the client. An invoice is submitted to the client at the end of each month, detailing the expenditure and income of the operation Fixed price This is a 'set' price, normally for a whole year. Concession A contractor takes on a contract to provide the catering in an organisation. The contractor performs all the catering operations, and all the expenditures are the concern of the contractor, and any profits made are retained by the contractor. Fees Fees are set in a number of ways: ? A set annual figure, on a monthly or weekly basis ? A percentage of takings or costs ? Per meal charge
The food service industry Contract catering and employee feeding operations Type of operation Description Automatic vending Vending machines are a very common sight in the modern-day workplace. There are four main categories: ? Beverages: drinks hot or cold ? Confectionery and snacks: branded sweets and chocolate ? Sandwiches: pre-packed in chilled machines ? Meals: hot or cold - stored in refrigerated units, with microwave located to heat-up the food Trolley service These were once a very common sight in the workplace, especially in offices and factories. Midmorning and afternoon refreshments are offered at the employees work station, without the need for them to leave their workspace. 'Carousel'-large rotating shelves .
Healthcare Public (NHS) and private hospitals must provide food to patients of all ages, within strict regulations and dietary requirements. Social care(welfare catering) Welfare catering relates to meals for the elderly or Infirm in the form of meals on wheels, or in day centres and care homes. Emphasis is placed on nutrition in these types of environment